Click on a problem below to see the possible causes and solutions.
My garage door does not close all the way.
You should now be able to move the door up and down by hand.
Clutter or obstructions that block the sensor are the first problems to look for if your door won t close or in extreme cases open at all.
Genie openers apply only limited force to the garage door during closing.
The door won t close all the way if the bolt is too high on the track.
First check the sensor lights.
If one of them is off or blinking it means the invisible beam that tells the opener that the way is clear for the door to close isn t aligned.
First you need to see what has caused this to happen.
Garage door not closing all the way.
Bottom of the door is up on one side.
Side mounted extension springs are installed above the horizontal roller tracks on both sides of the door.
If one side of the door is not in line with the other the door won t run smoothly in its tracks and when closed one side of the door won t close completely leaving an open gap.
Though this problem should be obvious it shouldn t be overlooked.
From here lift the garage door by hand about 3 feet above the ground and then release the door and see were it lands.
Does your garage door keep coming back up after it hits the floor.
One or more of these reasons is likely responsible for your garage door closing partially but not all the way.
To check the balance pull the emergency release cord or chain to disconnect the door.
Since you live in an area with cold weather the garage floor may have shifted slightly therefore making the door not shut all the way.
You just need to adjust the travel setting on your door opener.
But when your garage door opener fails to close completely if you don t figure out the problem you ll soon be back to the old fashioned way of opening and closing the garage door.
You can usually realign it by loosening a knob or.
There are of course many other problems that can keep your garage door from functioning properly.
Depending on the brand.
Garage door sensors may not be aligned correctly 3.
If your garage door is not balanced right it won t go up or down all the way.
Something blocking the door.
Garage door opener malfunction or door has shifted.
Garage door seal may be damaged 4.
If there s something blocking the door from closing all the way a full close will be impossible.
Check to see if there are new cracks in the garage floor.