Make sure that the router and satellite are receiving power.
Orbi satellite not connecting to router.
I try to connect it got the blue ring and nothing.
Press the sync button on the router.
I opened the app checked for satellites and none found.
When i unplugged satellite 1 both my orbi app and the router interface on my computer reported that both satellites were disconnected.
If the orbi satellite s ring led is still pulsing magenta after about one minute and you already moved the orbi satellite closer to the orbi router press the sync button on the back of the orbi router and on the back of the orbi satellite.
However my laptop still seems to connect to the main router 15 metres away and not the satellite which is literally 2 metres away resulting in the laptop showing weak signal on the orbi app.
Then use the orbi router in router mode.
The connection between the orbi router and orbi satellite is fair.
So i unplugged it to move it to a slightly different position closer to the router.
You ll need to contact the isp for help and information in regards to the modem being bridged correctly.
There can be some rare occasions when you encounter a connectivity issue of orbi router with satellite.
My satellite and router aren t far apart but signal from the where the router is placed struggles to reach which is why i bought the orbi system.
Sync leds when you press the sync button the ring leds on your orbi satellite and router light the following.
The following is the led behavior during booting.
The location of the sync button varies depending on the model of your satellite.
If you can t bridge the modem disable all wifi radios on the modem configure the modems dmz exposedhost or ip pass through for the ip address the orbi router gets from the modem.
To manually sync your satellite with your router.
Connect your satellite to a power source.
The power led on the back of your orbi satellite lights.
If the orbi satellite s ring led is still pulsing magenta after about one minute and you already moved the orbi satellite closer to the orbi router press the sync button on the orbi router and on the orbi.
If your orbi satellite s ring lights solid magenta or pulses magenta move the orbi router closer to your orbi satellite.
I seem to have this same issue with ring products connecting to router and not satellite.
Place your satellite in an area near your orbi router.
Is that an indication that when daisy chain was on satellite 2 was connecting to the router through satellite 1.
I suck at computers for the most part so any advice would be huge.
It was fine then last night and all day today the satellite stopped working.
Within two minutes press the sync button on the satellite.
If the power led does not light press the power on off button.
Wait for the bottom light led to light white.
To sync your orbi router and satellite.
If you also facing problem orbi router not connecting to satellite.
Consider moving the orbi satellite closer to the orbi router.